Create a customer portal that screams you! Enhance your support experience with HTML, CSS & complete layout level customization.
Share your knowledge, solutions, and workarounds with your team and customers. Convert your emails into knowledgebase articles.
Provide a platform for your customers to ask questions, post tips and even answer each other's questions with community forums
Customize the look and feel of all the products under your brand.
Get a precise snapshot of your support team's performance at-a-glance.
Know who is working on the tickets with ease.
“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”
“One of my favorite things about Freshdesk is that it just works - you don't have to be trained in using the software. Everything is very intuitive.”
“We recommend Freshdesk because it’s great and their team is determined to make it work for their customer’s needs.”
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