Provide seamless support to all your products under one roof. Categorize and assign all the tickets to a team or agent with ease.
Assign tickets on a round-robin basis or based on the agent's skill or their bandwidth. Automate the process, with Freshdesk.
Resolve customer issues much faster by collaborating with the right people by forwarding the ticket to them.
Sorry, our deep-dive didn’t help. Please try a different search term.