Best communication practices in customer service
Wednesday April 17, 15:00 Stockholm Time
Our everyday life contains many different kinds of meetings with colleagues and interactions with customers.
In this world of global, multicultural business the art of creating good relations, working together, and using effective communication practices is more important than ever before.
One of the main issues with teamwork and leadership is that we often tend to communicate with others in the way 'we' prefer to communicate, instead of adapting our approach to the people we are interacting with.
This creates misunderstandings with customers, unnecessary conflicts with colleagues, and complicates achieving mutual goals.
In this webinar, Eric Thyrell will provide insights and proven techniques that can help you become a better and more likable teamplayer and leader in customer service.
Eric Thyrell is a motivational speaker from Sweden. He has been delivering fun and inspirational speeches for over thirteen years.
With a great dose of humor, energy, and charisma, he has motivated and inspired international companies like IBM, Microsoft, IKEA, Ernst & Young, Toyota, Ericsson, Lóreal, Philips, and many more.
Communication, teamwork, change, leadership, sales, and conflict resolution are his fields of specialization.
His extensive experience from working in many different industries is on display during his seminars through different stories and examples that really catch the listeners' attention.
For more information, you can visit his website or contact him directly at firstname.lastname@example.org
Sorry, our deep-dive didn’t help. Please try a different search term.