Why use equipment maintenance management software?
All information in one place
Equipment maintenance systems bring all the data relating to your assets, technicians, and maintenance activities, including details such as warranty, supplier information, location, safety arrangement, etc, into one place. This goes a long way in helping managers plan and make decisions effectively.
Eliminate manual work
Replacing pen and paper or spreadsheets for a digital solution improves your business processes. Instead of struggling to find the latest copy of the repairs log or asking the technician who last worked on a piece of equipment for an update, storing this valuable data in a centralized hub makes it accessible to anyone from anywhere.
Reduce equipment downtime
With equipment management software, your service team can constantly monitor the state of your assets and respond quickly to maintenance requests, prioritize maintenance tasks, and assign the right technicians, to achieve better work completion rates, leading to faster resolution and less downtime for equipment.
Increases first-time fix rates
First-time fix rates tend to have a significant impact on overall customer satisfaction and the speed of resolution. Equipment maintenance software gives field technicians contextual information about work orders and purchase orders so they can avoid repeat repairs and breeze through necessary troubleshooting steps quickly and accurately.
Track asset maintenance in real-time
Equipment maintenance software allows you to get insights on asset lifecycle and updates on the progress of repair requests from the field in real-time so you can take appropriate action when required without delay. Improved resolution times lead to lower costs and better equipment management.
