Qu'est-ce qui vous amène aujourd'hui ?

J'utilise l'e-mail pour le support

et ça devient ingérable.

LANCEZ LA GESTION DE TICKETS

J'utilise un autre centre de support

et c'est trop difficile.

CHANGEZ DE SERVICE

Un support simplifié

Un support simplifié

Des conversations plus simples

Streamline your support channels - Email, Phone, Chat and more - so you can respond to all your customers from just one place

Des collaborations plus solides

Invite anyone - agents, colleagues, or external business partners - to discuss and solve tickets through Freshconnect

Un support automatisé

These automations will help you eliminate repetitive tasks and keep an eye on critical events.

Des réponses plus rapides

Guide customers to get help faster, by showing solution articles on your website.

Des insights plus accessibles

Monitor your teams easily and take data driven decisions to hit your support targets with customizable Team Dashboards