Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
Improve customer experience, increase agent productivity, and reduce costs with Freddy AI.
Customers today prefer experiences that require little to no effort. In customer service, this translates to offering instant and satisfactory resolutions. With Freddy AI, you can leverage the no-code bot builder to effortlessly build your own support bots. Your support bots will be powered to provide fast and accurate solutions to customers, assist them with troubleshooting their issues, and much more, without requiring a customer service representative at all.
Freddy AI offers more than any other support chatbot solution in the market and marks its difference in the following ways:
Freddy AI can be deployed on your website, mobile app, chat, and across popular messaging apps such as WhatsApp, Facebook Messenger, or Apple Business Chat.
Your support bot powered by Freddy AI can be integrated with any customer support software to offer seamless customer service experiences.
Easily set up and deploy your support bot in no time using the no-code bot builder, without requiring technical assistance from data scientists, or admins.
Offer 24/7 support with an intuitive support bot that learns from your existing knowledge base and FAQs to help customers find solutions.
Provide real-time resolutions for frequently reported issues by building automated workflows. This way, your customers can get instant solutions no matter what time of the day, or night, it is.
Set up robust workflows by integrating with third-party apps, and using custom code to optimize your support bot's capabilities.
Build and deploy a single support bot solution across all customer messaging channels to provide a consistent and uniform customer experience.
Measure and optimize your support bot's performance to deliver better experiences, using in-depth analytics and reporting.
Customize the look and feel of your support bot, and retain your brand's identity across all touchpoints with your customers.
Scale your customer support without burning a hole in your wallet using Freddy, an efficient support bot solution.
Free up your agents' time by automating the resolution of repetitive questions, and enable them to take on more complex issues.
Add a human touch to conversations and engage your customers by responding to small talk instead of scripted robotic answers.
With real-time zero contact resolution, and intelligent automation, your virtual assistants significantly reduce your handle time.
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