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What’s better than a free help desk? Free support tools to go with it!
Convert every email query into a ticket and make sure no customer query goes unanswered. Keep track of which conversations need inputs right away, which ones can wait, and which ones need to be reassigned.
Extend the functionality of your free ticketing system by installing apps like Google Analytics, Shopify etc. for your support workflow using your free access to the Freshdesk Marketplace.
Set up a knowledge base with FAQs, articles and community forums to help your customers find the information they need.
With Freshdesk, you no longer need to worry about installing patches and scheduling upgrades - we take care of all the maintenance and troubleshooting for you.
You don’t always need a computer to access your free helpdesk ticketing system. Use Freshdesk’s mobile apps for iOS and Android to access your helpdesk from anywhere.
Give proactive support a spin today, and reinvent how your team does customer support!
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