Leading industry experts recommend Freshdesk

Everything you need to provide seamless customer service

Omnichannel support

Freshdesk helps you stay on top of customer conversations coming in via email, phone, and social media from a single platform.

Effortless remote support

Freshdesk allows your team to hold conversations from wherever you are - all you need is an internet connection and a laptop or cellphone.

Intelligent automations

Cut down on repetitive tasks by automating the process of ticket assignment, and free up your time to solve complex customer issues.

Intuitive reporting

Track team performance, customer satisfaction and identify bottlenecks using Freshdesk's customizable in-built reports.

Seamless self-service

Deflect commonly asked questions by building a knowledge base with FAQs and help-guides that your customers can use to find answers on their own.

650+ integrations

Integrate everything your support team needs into your helpdesk - from payment management to ERO, and much more.

Security you can trust

Here's why businesses prefer Freshdesk

Easy to set up

Freshdesk’s intuitive onboarding process allows your team to continue supporting your customers without requiring excessive hand-holding.

Simple and intuitive UI

With an intuitive UI that has been designed to boost agent productivity, Freshdesk makes it easy for your team to provide support with no distractions.

Transparent pricing

Freshdesk’s free plan does not come with any hidden charges or under-the-belt add-ons. You can just sign up, get your team on board, and start supporting your customers.

Trusted by over 60,000+ customers worldwide