Support conversations made better with context
Chat with your teams, and collaborate easily across organizations using the Freshconnect integration to solve problems faster
In-app chats are linked to the respective tickets so everyone is on the same page and you don’t have to copy-paste the details.
Add people from other teams or organizations (including third-party partners) to the discussion at no extra cost.
Stay up-to-date with live notifications to inform you of the most important updates to your tickets and conversations