Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
By Use Case
Back to Glossary
Capacity refers to field technicians who are currently available to take on incoming service tasks. Capacity can also be used to compute the total number of additional service tasks that the field technicians can work on if they are to be working at 100% utilization.
Unlimited Agents. No strings attached. No credit card required
Sorry, our deep-dive didn’t help. Please try a different search term.