Freddy AI for CX
AI-powered CX automation suite to deliver effortless customer experiences.
By Use Case
Back to Glossary
Every service task created in Freshdesk is set to ‘open’ status by default. It is the first stage of the service task lifecycle and it is an indication that the customer’s problem hasn’t been addressed as yet.
Unlimited Agents. No strings attached. No credit card required
Sorry, our deep-dive didn’t help. Please try a different search term.