Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
Back to Glossary
Any service task that has not been manually assigned to field technicians, or covered by rules that assign it to field representatives automatically is an unassigned service task. It has no agent or technician responsible for it and it must be assigned as soon as possible to avoid delays in resolution.
Unlimited Agents. No strings attached. No credit card required
Sorry, our deep-dive didn’t help. Please try a different search term.