Customer Experience
Sales and Marketing
IT Service Management
HR Management
Freshworks Neo
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
North America
Europe
Latin America
Asia Pacific
By Size
By Use Case
By Industry
FRESHDESK NOTIFICATIONS
Use Freshdesk’s smart notifications to prioritize your work and keep an eye on your tickets
See smart notifications for new tickets, customer responses and more right within your helpdesk. Quickly open them from the notification center and start working on them right away.
Keep an eye on the notifications that really matter by choosing exactly what you want to be notified for. You can mute the rest so you’re not inundated with updates.
Get notified even outside your helpdesk with email notifications. Reply to tickets right there and stay on top of high priority issues efficiently.
Configure auto-responders in email notifications to update your customers when you receive their ticket.
Get alerts about important activity even when you’re working on other tabs or windows.
Enable notifications on the Freshdesk mobile app so you don’t miss updates while you’re away.
Give proactive support a spin today, and reinvent how your team does customer support!
We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information about managing cookie settings.
Sorry, our deep-dive didn’t help. Please try a different search term.