For your customers
For your employees
Freshworks Neo
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
North America
Europe
Latin America
Asia Pacific
By Size
By Use Case
By Industry
Odwiedzasz Freshdesk.com z Polski? Odwiedź naszą polską stronę internetową, aby zobaczyć istotne informacje o naszych produktach, cenach i wydarzeniach w Polsce!
Use Freshdesk’s extensive customization options to provide your customers with a smooth support experience.
Retain brand identity across support
Customize your support portal to look and feel like an extension of your website to deliver a seamless customer experience.
Portal customization options in Freshdesk
Direct customers and agents to your support portal using your own custom URL, instead of the Freshdesk domain you are signed up with.
Gather specific, relevant additional information about a customer or company by creating custom fields in ticket forms to streamline your support process.
Find out how to customize fields and workflows
Build support portals in over 40 languages to cater to customers across regions.
Provide different levels of visibility and access for different agent roles in your helpdesk.
Monitor and engage in brand conversations on Twitter and Facebook.
Give proactive support a spin today, and reinvent how your team does customer support!
We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information about managing cookie settings.
Sorry, our deep-dive didn’t help. Please try a different search term.