Customer Experience
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Freshworks Neo
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
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Portal Customization
With portal customization features in Freshdesk, you can give your customers a support experience that looks and feels like an extension of your website.
Rebrand your portal by uploading logos and choosing the style or color of elements in your helpdesk right from the basic plans.
Design your support portal according to your requirements with Liquid, Javascript and complete CSS customization.
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Jump-start the process of making the support portal your own by finding themes to match your brand.
Want to see how a customized support portal looks? We've hand-picked the best portals for you! Check them out
Build customer portals in 40+ languages with inbuilt analytics for measuring engagement and feedback.
Support multiple products from a single helpdesk with separate portals, mail boxes, self-service portals and community forums.
Map your Freshdesk domain to your own support URL to reinforce brand identity in customer communications.
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