Helpdesk software for your every support need

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Helpdesk software for your every support need

Best-in-class Ticketing

Automatically convert all your customer emails into tickets and never miss another conversation from them.

Intuitive reporting

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

Powerful automations

Improve productivity by automating repetitive and mundane tasks, so you can focus on customer issues.

Features your businesses cannot do without

Best-in-class Ticketing

Automatically assign the incoming tickets to the right group.

INTUITIVE REPORTING

Get a precise snapshot of your support team's performance at-a-glance.

POWERFUL AUTOMATIONS

Create multiple rules for all possible scenarios to reduce manual efforts.

Why our customers love us

Trusted by over 150,000 customers

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