Your very own support helpdesk on the cloud

Let's Get Started

Helpdesk software designed to make your lives easier

multichannel
Multichannel

Manage all support tickets coming in from across multiple channels under one roof.

Smart Filters

Categorize and prioritize all incoming tickets using filters.

self service
SEO Ready

Help your customers help themselves with our SEO ready portal.

Forums

Give your customers a space to interact, exchange ideas and feedback with our customizable portals.

chat
Visitors

Constantly monitor the number of visitors available on chat in real time.

Integrated chat window

The integrated chat system relieves you of your dependency on 3rd party softwares for chat support.

live chat
Live Chat

Our integrated chat system relieves you of your dependency on 3rd party softwares for chat support.

Multi Channel
Multichannel Support

Manage all support tickets coming in from across multiple channels under one roof

Self Service
Self Service Portal

Give your customers a space to interact, exchange ideas and feedback with our SEO ready and customizable portals.

Additional Features

Universal Inbox

Freshdesk’s Multi-Product capabilities allows you to manage incoming support tickets from multiple avenues under one universal inbox.

Integrations

With Freshdesk’s collaborative module, support teams can integrate their helpdesk across multiple softwares and tools without having to switch logins.

Gamification

Increase your team’s efficiency and make work more fun with Freshdesk’s Integrated Gaming Arcade.

Phone

Get your very own local number for any location across the globe with Freshdesk’s inbuilt phone system saving you the troubles of finding a third party software to integrate with your helpdesk.

Freshdesk Mobile

Take your support wherever you go with Freshdesk’s native mobile apps for both iOS and Android.

Automations

Increase Support Efficiency by Killing all repetitive chores with Smart Automations.

80000+ Happy Customers

penn unichef toshiba sony quizup petronas macmillan boss honda avast

Signup for a free trial

Copyright © Freshdesk Inc. All Rights Reserved.