Help your team provide stellar customer service

Help your team provide stellar customer service

Provide smart self-service options

Empower your customers to find answers on their own and reduce the volume of tickets with an exhaustive knowledge base, community forums and support bot.

Build customizable reports

Monitor key agent, team and customer metrics with periodic reports. Draw actionable insights to manage your resources more efficiently.

Save time with automations

Use workflow automations to handle repetitive or mundane tasks, so your team can focus on delighting customers.

Deliver seamless omnichannel support

Upgrade from your inbox to an omnichannel ticketing system. Provide contextual support across email, phone, chat and social media within one tool.

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