A Helpdesk System that allows you to promise, deliver and wow

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What is Freshdesk all about?

Powerful Ticketing

Deep customization capabilities let you give each customer a support experience tailored just for them, with ticket fields and workflows that make sense to you.

Smart Automations

Tickets are categorized, prioritized & assigned to the right agent or support group, automatically.

Helpdesk, gamified

Freshdesk lets you score and define how important Fast Resolutions, First Call Resolutions and Customer Satisfaction ratings are to your business.

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