Multiple benefits, one helpdesk system

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Multiple benefits, one helpdesk system

Move on from your email inbox

Sort, prioritize and resolve customer issues, all from a single universal inbox - that’s something email just can’t do.

Convert emails to tickets

Never miss out on a customer conversation by automatically converting all incoming emails to support tickets.

Support from anywhere

When your helpdesk is on the cloud, you can support your customers without being chained to your desk.

Reasons to choose Freshdesk

Omnichannel Helpdesk

Provide contextual support across email, phone, chat and social media within one tool.

Self Service Portal

Create a self-service experience for your customers, with a knowledge base and forums, that supports your brand.

Collaboration

Work together and resolve tickets faster by forwarding the ticket or having a discussion with the right person.

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Trusted by over 150,000 customers

Trusted by over 150,000 customers

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