Deep customization capabilities let you give each customer a support experience tailored just for them, with ticket fields and workflows that make sense to you.
Tickets are categorized, prioritized & assigned to the right agent or support group, automatically.
Freshdesk lets you score and define how important Fast Resolutions, First Call Resolutions and Customer Satisfaction ratings are to your business.
Free forever,for 3 agents
$16/agent/mo annual billing
$25/agent/mo annual billing
$40/agent/mo annual billing
$70/agent/mo annual billing