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Be where your customers are

Manage customer conversations across email, chat, phone, web, and social media on your helpdesk.

Automate routine workflows

Let automations take care of your support operations so your team can focus on having meaningful conversations with customers.

Provide customer service remotely

Assist your customers and collaborate with your team from wherever you are without compromising on customer experience or your team’s well being.

Why should you choose Freshdesk?

Get started in minutes

Freshdesk’s intuitive onboarding process allows your team to continue supporting your customers without requiring excessive hand-holding.

Simple and intuitive UI

With an intuitive UI that has been designed to boost agent productivity, Freshdesk makes it easy for your team to provide support with no distractions.

Transparent pricing

Find the right plan for your team’s needs with zero hidden charges or under-the-belt add-ons.

Interested in evaluating Freshdesk? Check out our 100% transparent pricing plans

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