Sort, prioritize and resolve customer issues, all from a single universal inbox - that’s something email just can’t do.
Never miss out on a customer conversation by automatically converting all incoming emails to support tickets.
When your helpdesk is on the cloud, you can support your customers without being chained to your desk.
“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”
“One of my favorite things about Freshdesk is that it just works - you don't have to be trained in using the software. Everything is very intuitive.”
“We recommend Freshdesk because it’s great and their team is determined to make it work for their customer’s needs.”