Declutter your inbox with Freshdesk

Best-in-class Ticketing

Move away from your inbox. Sort, prioritize and resolve customer issues with ease, by converting all the emails into tickets.

Omnichannel Helpdesk

Upgrade from your inbox to an omnichannel ticketing system. Provide contextual support across email, phone, chat, and social media within one tool.

Intuitive Reporting

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

Powerful Automations

Improve productivity by automating repetitive and mundane tasks, so you can focus on resolving customer issues.

Seamless Integrations

With over 150 apps ready to be integrated, get all the data you need to resolve a ticket in one screen.

Multilingual support

Engage with your customers in their native tongue with Freshdesk's support for multiple languages.

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Trusted by over 150,000+ businesses worldwide