Resolve customer issues effortlessly from wherever you are
Stay on top of all conversations across email, phone, live chat, social media, and messagings apps from a single view.
Upgrade from your inbox to an omnichannel ticketing system. Provide contextual support across email, phone, chat, and social media within one tool.
Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.
Improve productivity by automating repetitive and mundane tasks, so you can focus on resolving customer issues.
With over 150 apps ready to be integrated, get all the data you need to resolve a ticket in one screen.
Engage with your customers in their native tongue with Freshdesk's support for multiple languages.