Resolve customer issues effortlessly from wherever you are

Omnichannel helpdesk

Stay on top of all conversations across email, phone, live chat, social media, and messagings apps from a single view.

Omnichannel Helpdesk

Upgrade from your inbox to an omnichannel ticketing system. Provide contextual support across email, phone, chat, and social media within one tool.

Intuitive Reporting

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

Powerful Automations

Improve productivity by automating repetitive and mundane tasks, so you can focus on resolving customer issues.

Seamless Integrations

With over 150 apps ready to be integrated, get all the data you need to resolve a ticket in one screen.

Multilingual support

Engage with your customers in their native tongue with Freshdesk's support for multiple languages.

Interested in evaluating Freshdesk? Check out our 100% transparent pricing plans

Recommended by leading industry experts

Know why our customers love us

Recommended by leading industry experts

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