Resolve customer issues effortlessly from wherever you are

Omnichannel helpdesk

Stay on top of all conversations across email, phone, live chat, social media, and messagings apps from a single view.

Powerful automations

Enable remote agents to work without any hassles by automating all your important support processes. 

Robust self-service options

Deflect upto 60% of incoming conversations by deploying branded knowledge base portals, AI-powered bots, and help widgets.

Intuitive reporting

Monitor team and agent performance remotely with customizable dashboards and reports that capture data in real-time.

Unbeatable deploy time

Start supporting customers in no time without requiring excessive hand-holding using Freshdesk’s intuitive onboarding process.

Transparent pricing

Find the right plan for your team’s needs with zero hidden charges or under-the-belt add-ons. 

 

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Rated best in the industry by experts

Trusted by over 40,000+ customers worldwide