Relationships matter to us
Onboarding and Implementation
Our implementation specialists will closely work with you to put together a comprehensive shared project plan, tailored to your requirements to ensure a hassle-free go-live.
24-hour technical support
Our technical experts are available 24/7 to troubleshoot issues and provide best practices on processes with the agility your business expects.
Dedicated customer success managers
Your CSM will work with you to ensure that you meet your customer experience goals. They'll define shared success KPIs, help with scaling up your Freshdesk and review progress with you periodically.