For your customers
For your employees
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
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Customer support impacts business growth and revenue immensely, irrespective of the industry you operate in.
Freshdesk allows you to extend a consistent, seamless, and unified service experience to all your customers.
Being incredibly easy to set up and use, Freshdesk is a robust customer service software that can be customized for your unique industry needs.
RETAIL & E-COMMERCE
Create delightful shopping experiences that WOW your customers.
Deliver personalized interactions with an easy-to-use helpdesk tool.
TRAVEL & HOSPITALITY
Empower travel agents to map delightful journeys for avid travelers.
SOFTWARE & IT
Secure mission-critical technology with omnichannel support.
BANKING & FINANCE
Offer reliable customer service with a secure helpdesk system.
NGOs & NONPROFITS
A reliable helpdesk software to meet people's needs and fulfill your cause.
Intuitive support made possible for schools and universities.
Construct seamless customer experiences with Freshdesk Omnichannel.
Give top-notch patient care with a unified helpdesk system.
Extend personalized support and build lasting customer relationships.
Collaborate easily with multiple stakeholders and deliver shipments on time.
MEDIA & ENTERTAINMENT
Thrill your customers with delightful assistance on multiple channels.
Build solid relations among your customers, suppliers, and distributors.
MANAGED SERVICE PROVIDERS
Use Freshdesk to provide knowledgeable help to multiple clients.
2021 Gartner Magic Quadrant
G2 Momentum Leader
Finances Online 2022 Q1 Award
Capterra Shortlist 2022
With omnichannel support, powerful automation capabilities, and 650+ app integrations available at a click, Freshdesk is a one-stop solution to effortlessly delight your customers.
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