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Support your eGov initiatives by speaking to your citizens.
Create new levels of citizen conversations on your website, mobile app, social media, and messaging with Freshdesk Omnichannel.
Make information available 24/7
Help your citizens find the latest updates from your team with a customized service portal.
One software for all conversations
Enable your team to speak to your citizens on email, live chat, WhatsApp, Twitter, & more on a single helpdesk.
Provide faster service with AI & automation
Use AI-chatbots and helpdesk automation to scale service to millions.
The only visionary on the Gartner Magic Quadrant, 2020.
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Forrester Total Economic Impact study of Freshdesk.
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Having been founded and developed in Chennai, Freshworks is a proud supporter of the Make in India initiative. Our business software products are trusted by over 40,000 customers around the world for ease of use, enterprise-grade security, and world-class support.
See how Freshdesk helps you deliver new levels of citizen engagement at ease.
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