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Real estate clients today expect swift, personalized communication on the channels of their choice. Offer seamless experiences that earn trust and build interest by digitizing your customer engagement using Freshdesk, an easy-to-use omnichannel customer service software.
Do away with multiple systems, spreadsheets, emails, and pen and paper, to keep track of client details. Manage all you industry deals effortlessly with a unified system of records that can be accessed with ease.
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Personalization is the key to maintaining good client relationships. Deliver tailored experiences each time your clients connect with you on email, phone, social media, live chat, WhatsApp, or Apple Business Chat.
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“There is no question that implementing Freshdesk has been and continues to be a huge success for us.”
“We have noticed increased levels of satisfaction from customers and our customer support staff are happier too. We now have multiple teams on Freshdesk and they are operating in a more joined-up way.”
“An external consultant recommended Freshworks to us, and we found that it was flexible, and with just a few tweaks, everything we needed was possible. But it was also because the business culture between E&V and Freshworks was a good match, in the way we wanted to work together. We wanted this to be a partnership and not just a customer-supplier relationship, and we saw that Freshworks had the same vision.”
Replying and solving issues quickly shows that you genuinely value your clients’ time. Speed up your service by automating routine, time-consuming processes, and providing easy access to resources.
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Maintaining strong client relationships in real estate requires multiple moving parts. Enable your client-facing and internal teams to communicate and collaborate effortlessly without gaps in understanding client requirements.
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Data and insights are necessary to reflect your business’ progress. Analyze team performance and measure customer satisfaction to lead your real estate customer service team to success.
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Forbes Cloud 100
Gartner Customers' Choice
G2 Momentum Leader Spring 2021
PCI DSS Compliant
The only visionary on the Gartner Magic Quadrant, 2020
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Forrester Total Economic Impact study of Freshdesk
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At Freshworks, we do things differently. We know that transactions are short-lived, but the relationships we build are for life.
We will help you find and create customers for life, and we’d like you to be our customer for life.
Our products are easy to configure and just work! You don’t need an army of developers to maintain our platform. Enterprise-grade software that’s beautiful, intuitive and easy.
We support you at every phase of growth, without the growing pains. With 640+ apps and open APIs, our platform is customizable to match your unique requirements. Our security & compliance certifications for parts of service include ISO, SOC II, HIPAA
You can count on us
To us, customers are more than just business transactions. No hidden charges, extra fees for support or other surprises. From onboarding services to dedicated customer success and enterprise-grade support, our team of experts will make you successful.
EU GDPR compliant
ISO 27001 Certified
SOC 2 Compliant
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