Case study

Case Study

Freshdesk assicura un utilizzo efficace delle risorse in LM IT con...

Case Study

Freshdesk opens up new avenues for student queries and reduces first response time at the University of Sydney

Case Study

Grofers elevates real-time customer experience for its users with Freshdesk

Case Study

Freshdesk aiuta Decathlon a raggiungere una soddisfazione del cliente dell’82%

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GrowersHouse.com ensures effective monitoring of customer and vendors requests with Freshdesk

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Rightmove adotta Freshdesk per contribuire a potenziare l’assistenza clienti

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Teletrac Navman Achieves Industry-Leading Ticket Resolution Times and SLAs with Freshdesk

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Axminster builds world-class support strategy with Freshdesk

Case Study

Meon Valley Business Travel Delivers Streamlined Customer Experiences Using Freshdesk

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Freshdesk helps HubOne employees offer superior customer service, promoting healthy competition through Gamification

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SYNAQ chose Freshdesk over its competitors and has since achieved 99% resolution SLA

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Saavn sees a huge reduction in backlog tickets by 65%, with Freshdesk

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Look Fabulous Forever raggiunge il 93% di soddisfazione del cliente per l’assistenza inbound

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Breakers Unlimited Reduces First Response Time to Minutes and Streamlines its Entire Order Management Process

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Voonik reduces customer query resolution time by 75% with Freshdesk

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La risoluzione alla prima chiamata di Eztix è al 94% grazie a Freshdesk

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Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk

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Bux uses Freshdesk to provide a global support

Case Study

Freshdesk helped Bridgestone set up an intuitive helpdesk

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Freshdesk helped Astraware provide stellar customer support

case study

Freshdesk helped Astraware provide stellar customer support

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AP Processing enhances communication management

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Ribbedtee achieved high CSAT with Freshdesk

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Pearson refurbishes their customer service and boosts email support with freshdesk

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Scandinavian Design Center increased support efficiency with Freshdesk

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DTI Management uses Freshdesk to collaborate internally and to support sellers better.

Case Study

Cloudbakers makes 99% of their customers happy using Freshdesk

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Ann Arbor, a Freshdesk customer since 2012 achieves average response time of less than a minute

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How Lesley University turned students into rockstar support agents

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SilverWiz supports 150,000 users across three products with Freshdesk

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Onlinefaxes.com made their customers and their agents happy in one go using Freshdesk.

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aNewSpring uses Freshdesk to streamline multi channel support

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Hired wins customer love with Freshdesk

Case Study

Jamberry increased efficiency and reduced staff needs by 31% using Freshdesk

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Brandt improves 100% in ticket execution and efficiency using Freshdesk

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Applian Technologies improves SLA compliance by 40% using Freshdesk

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CashKaro improves productivity with Freshdesk

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SmartBuyGlasses saved $2000 after switching to Freshdesk for Phone support

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Wisby delivers seamless support international phone support with Freshdesk

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Hhp enjoys freedom with Freshdesk mobile apps

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PosterGully uses Freshdesk to build customer relationships

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Rang De expands customer support across multiple channels

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Rockstar Recipes improves customer service experience using Freshdesk

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MartialArtShop juggles well with multiple products across channels

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Aviolinx eliminates customer waiting periods and frustrations

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Centrium CRM gets a powerful email support system

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Irisoft CMS embraces social support

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Knowlarity sticks to SLA, supports customers on social media and improves CSAT

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