Engage with your customers in their native tongue with Freshdesk's support for multiple languages.
Set customer expectations by defining service level agreements (SLAs) that are specific to your business
Collaborate across teams within your organization and resolve support tickets more quickly.
“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”
“One of my favorite things about Freshdesk is that it just works - you don't have to be trained in using the software. Everything is very intuitive.”
“We recommend Freshdesk because it’s great and their team is determined to make it work for their customer’s needs.”
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