FEATURE
Help Widget
The all new Help Widget lets you embed solutions, get feedback from customers, and resolve their issues even before they turn into problems.
FEATURE
The all new Help Widget lets you embed solutions, get feedback from customers, and resolve their issues even before they turn into problems.
With read receipts, you’ll know if the intended recipient has read your message
Freshdesk officially supports 280 characters for social support on Twitter.
Introducing a modern, faster and more responsive Freshdesk platform.
Get a quick snapshot of what the actual email will look like before you send it out.
Get your team to help out on tickets by tagging the entire group in a discussion!
Team Huddle now indicates unread messages in a discussion.
Collaborate with team members across the company to resolve customers issues faster!
An admin can now easily ask a specific reporting question without having spend time searching for specific reports.
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