Bring a patient-centric perspective to your customer service
Prevent lapses and inefficiencies in patient engagement with intuitive ticketing, automation, and self-service.
Be more patient-friendly
Engage with patients on their preferred channels including email, phone, live chat, and mobile-first messaging apps such as WhatsApp and Apple Messenger.
Offer contextual help
Stop asking patients to share information repeatedly by enabling easy access to their conversation history, appointments, medical records, and treatment notes.
Provide instant solutions, 24/7
Enable patients to book, cancel or reschedule appointments, fill questionnaires, and get information about doctor availability instantly by launching AI-enabled chatbots.
Minimize no-shows and doctor wait-times by proactively providing appointment confirmations, instructions, and reminders about upcoming events via email.
Optimize for speed and accuracy
Automatically connect patients to the right employees, initiate billing or insurance processes, and follow up with patients using powerful workflow automations.