Customer support software that helps you deliver moments of wow

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Traditional enterprise software is clunky, expensive and not focused on how you can wow your customers with the ultimate service and experience. At Freshworks, we believe that you deserve better- providing customer-for-life software that’s modern, mobile and affordable, enabling you to deliver wow moments to customers all over the world.

We work with industry leaders to streamline customer conversations, automate repetitive work and save time- ensuring that teams can collaborate to deliver world-class customer engagement.

We are the best in the market. Don't just take our word for it.

Travix is a global online travel company that uses Freshdesk, Freshdesk Contact Center, and Freshdesk Messaging. They say they find Freshworks to be the best platform to deliver an omnichannel experience to customers and love the skill-based routing feature that Freshworks products offer.

More reasons to choose Freshdesk

Multi-product Support

Gift your support team the flexibility to manage multiple brands and mailboxes from a single account.

Advanced Reporting

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

Data Security

Our accounts come with custom SSL certificates and you can enable single sign-on script to authenticate agents and users.

Recommended by leading industry experts

Trusted by over 40,000 customers worldwide

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