Everything you need to provide seamless customer service

Everything you need to provide seamless customer service

Be where your customers are

Engage in context-rich conversations on email, chat, phone, web, and social media right from a single platform from wherever you are - all you need is a laptop or a cellphone.

Automate your workflows

Let Freshdesk's automations take care of your support operations so you can spend more time delivering memorable customer service.

Offer self-service

Build a knowledge base and set up bots and help widgets to help your customers and agents find answers instantly.

Gather important insights

Track team performance, measure customer satisfaction, and identify bottlenecks using customizable dashboards and reports.

Here's why businesses prefer Freshdesk

Easy to set up

Freshdesk’s intuitive onboarding process allows your team to continue supporting your customers without requiring excessive hand-holding.

Simple and intuitive UI

With an intuitive UI that has been designed to boost agent productivity, Freshdesk makes it easy for your team to provide support with no distractions.

Transparent pricing

Find the right plan for your team’s needs with zero hidden charges or under-the-belt add-ons.

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Trusted by over 150,000+ customers worldwide

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