Provide exceptional customer service with Freshdesk

Provide exceptional customer service with Freshdesk

Advanced ticketing

Never miss out on a customer conversation by automatically converting all incoming emails to support tickets.

Omnichannel helpdesk

Upgrade from your inbox to an omnichannel ticketing system. Provide contextual support across email, phone, chat and social media within one tool.

Reports

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

More reasons to choose Freshdesk

Powerful Automation

Improve productivity by automating repetitive and mundane tasks, so you can focus on customer issues.

Seamless Integration

Integrate everything your support team needs into your helpdesk - from payment management to translations and much more.

Intuitive Self Service

Create a self-service experience for your customers, with a knowledge base and forums, that supports your brand.

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Why our customers love us

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