Everything you need to provide seamless customer service

omnichannel omnichannel
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self service portal self service portal
custom reports custom reports

Everything you need to provide seamless customer service

Be where your customers are

Engage in context-rich conversations on email, chat, phone, web, and social media right from a single platform from wherever you are - all you need is a laptop or a cellphone.

omnichannel omnichannel
Automate your workflows

Let Freshdesk's automations take care of your support operations so you can spend more time delivering memorable customer service.

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Offer self-service

Build a knowledge base and set up bots and help widgets to help your customers and agents find answers instantly.

self service portal self service portal
Gather important insights

Track team performance, measure customer satisfaction, and identify bottlenecks using customizable dashboards and reports.

custom reports custom reports

Here's why businesses prefer Freshdesk

Easy to set up

Set up your helpdesk in no time and start supporting your customer with ease.

Simple and intuitive UI

Freshdesk makes it easy for your team to provide support with no distractions.

Transparent pricing

Pricing plan available for teams of all sizes. Zero hidden charges or add-ons.

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