Feature rich helpdesk at $0

Feature rich helpdesk at $0

Convert emails to tickets

Automatically convert all emails from your customers to tickets and respond to them faster. Never miss another email in the clutter.

Social Helpdesk

Connect with your customers from anywhere. Convert Facebook posts and Tweets into tickets and respond to them right from your helpdesk.

Intuitive Reporting

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

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Why should you choose Freshdesk over others?

With a robust UI, and an array of features  like canned responses, automation, and more, Freshdesk is the one truly free helpdesk software

Criteria
Freshdesk dew
Others
Freemium Option

Unlimited Agents

Limited Agents

Social Helpdesk

Yes

No

Free Email Support

Yes

No

Contextual Collaboration

Yes

No

Need more reasons to choose Freshdesk?

Smart Automations

Automate the ticket assignment process and say goodbye to repetitive chores.

Seamless Integrations

Integrate everything your support team needs into your helpdesk - from payment management to translations and much more

Knowledge base

Your customers need not wait every time they need a query answered. Help your customers, help themselves by setting up a Knowledge base.

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