Freshdesk vs Hiver


Scale new heights with Freshdesk 

Scale new heights with Freshdesk 

Go beyond just email support

Manage customer service on phone, live chat, social media, WhatsApp, Apple Business Chat, and email right from a single screen.

Increase agent productivity by 65%

Ease agent bandwidth by automating manual, routine workflows, and enabling seamless inter-team collaboration.

Deflect common queries

Enable customers to find answers on their own by launching a personalized knowledge base, community forums, and chatbots.


Freshdesk is going to be your partner, not just a vendor.

Transparent pricing

What you see is what you get. No hidden charges or under-the-belt add-ons.

Go live in no time 

Our intuitive in-built onboarding process enables you to deploy in minutes.

Support at every step

Our team of experts are available to help you around the clock.

Interested in evaluating Freshdesk? Check out our 100% transparent pricing plans

Join 40,000+ customers worldwide


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