Take better care of your Kustomers
Switch to Freshdesk, a powerful and intuitive customer service software that helps your team deliver great customer experiences with ease.
- Omnichannel
- Automations
- Reporting
- Self Service

Source: GetApp, March 2021.
Deliver customer service on your customers’ preferred channels using a single, streamlined view of conversations.
✔ Engage in consistent, context-rich conversations with an omnichannel timeline of events
✔ Be on all channels your customers are including email, phone, live chat, social media, and messaging apps
✔ Bonus: Reduce costs with our native chat and telephony solutions
Ease bandwidth by automating repetitive tasks with easy-to-configure time, event, or keyword-based triggers.
✔ Choose between round-robin, skill-based, or load-balanced automated ticket assignment
✔ Route conversations coming in from all channels automatically
✔ Use flexible APIs and one-click integrations with 650+ apps to build robust workflows.
Measure progress and identify roadblocks that are affecting customer experience, and continuously optimize your operations.
✔ Gather quick insights from out-of-the box reports
✔ Slice and dice data any way you want
✔ Monitor day-to-day activities using live dashboards
For getting started
UNLIMITED agents
For standard support
/agent/month, billed annually
/agent/month, billed monthly
Everything in Sprout and…
For getting efficient
/agent/month, billed annually
/agent/month, billed monthly
Everything in Blossom and…
For stellar performance
/agent/month, billed annually
/agent/month, billed monthly
Everything in Garden and…
Perfect for enterprises
/agent/month, billed annually
/agent/month, billed monthly
Everything in Estate and…
For stellar performance
$
/agent/month, billed monthlyEverything in Estate of Freshdesk, Freshchat, Freshcaller and more.
Perfect for enterprises
$
/agent/month, billed monthlyEverything in Forest of Freshdesk, Freshchat, Freshcaller and more.
Gartner Magic Quadrant-Visionary
Software Advice Most Recommended
GetApp Category Leader
G2 Momentum Leader
ISO Certified
Verified Privacy Seal
USEU Privacy Shield
SOC
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