Top 3 reasons why businesses prefer Freshdesk

Go live in no time
Freshdesk’s intuitive onboarding enables you to set up and deploy in minutes to continue supporting your customers with zero delays.

Save support costs

Freshdesk can make your support team 65% more efficient by automating routine workflows and enabling customer self-service.

Retain more customers

Freshdesk’s Marketplace hosts over 650+ integrations that can help you access customer data to deliver personalized engagement.

10% OFF on any plan of your choice

Freshdesk Support Desk

Get 10%  

on all Freshdesk Support Desk plans, starting from $15/agent/month.

Save 10%

on all Freshdesk plans, starting from €15/agent/month.

Save 10%

on all Freshdesk plans, starting from R229/agent/month.

Save 10%

on all Freshdesk plans, starting from £11/agent/month.

Save 10%

on all Freshdesk plans, starting from ₹999/agent/month.

Save 10%

on all Freshdesk plans, starting from A$24/agent/month.

Track, prioritize, and manage customer requests effortlessly and create better customer experiences.

Email and social media ticketing

Automatic ticket assignment

Smart automations

Knowledge base

SLA management

Business hours

650+ marketplace apps

Advanced reporting

Data center location

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Freshdesk Omnichannel

10% OFF on annual pricing starting from $79/agent/month

Save 10%

on all Freshdesk plans, starting from €15/agent/month.

Save 10%

on all Freshdesk plans, starting from R229/agent/month.

Save 10%

on all Freshdesk plans, starting from £11/agent/month.

Save 10%

on all Freshdesk plans, starting from ₹999/agent/month.

Save 10%

on all Freshdesk plans, starting from A$24/agent/month.

Manage customer service across email, phone, chat, social media, and messaging apps right from a single view.

Email, Social, Chat, Phone Channels

Custom Reports Create powerful ticketing and call reports unique to your business and draw deeper insights from your support data.

Omnichannel Customer Timeline Get a timeline of a customer’s past interactions with your team across channels to get instant context on a customer’s problem

Omniroute™ Manage workload for your teams across multiple support channels, all in one place.

Omnibots Automate responses to customer queries on chat, email and phone channel

Speech-enabled IVR Enable customers to connect with your agents through voice commands with a speech-enabled IVR system.

Co-browsing Provide customer support on a personalized level with screen sharing and audio chat.

Multilingual Support Support customers globally by creating solution articles in multiple languages, to be shown on your customer portal or chat widget.

Abandoned Call Metrics Track all abandoned calls and optimize your IVR menu.

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Disclaimer: This offer can only be availed by new customers who sign up through this page, and it is valid for all monthly and annual Freshdesk Support Desk and Freshdesk Omnichannel plans. The discount cannot be combined with any other offer and is subject to any additional terms and conditions contained in the extant Freshworks Terms of Service agreement. Offer valid till 31st December 2021.


Only businesses that fall within the 1-250 employees category are eligible for this offer.

                            Rated the best, by users worldwide                    

Everything you need to provide seamless customer service

Omnichannel support

Stay on top of conversations coming in via email, phone, chat, social media, and instant messaging apps from a single platform.

Effortless remote support

Enable your team to hold conversations from wherever they are - all you need is an internet connection and a laptop or cellphone.

Intelligent automations

Cut down on repetitive tasks by automating the process of ticket assignment, and free up your time to solve complex customer issues.

Intuitive reporting

Track team performance, customer satisfaction and identify bottlenecks using Freshdesk's customizable in-built reports.

Seamless self-service

Deflect commonly asked questions by building a knowledge base with FAQs and help-guides that customers can use to find answers.

Customer love from around the world

Resources to get you ramped up for the holiday season

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