Recommended by leading industry experts

Customer delight, made super easy!

Ready-to-go in seconds. Scales with your business. 24/7 support for all plans.

Customer delight, made super easy!

Ready-to-go in seconds. Scales with your business. 24/7 support for all plans.

Provide omnichannel support

Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view.

Faster resolution at a lesser cost

Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength.

Stay on top of your CSAT goals

Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals.

                            Rated the best, by users worldwide                    

More reasons to choose Freshdesk

Self-service powered by AI

Offer instant resolutions to your customers with AI-powered chatbots and automatically suggest relevant solutions to both agents and customers.

Easier collaboration and teamwork

Make collaboration easier with features like Agent Collision Detection, Shared Ownership, In-app collaboration, etc., and solve customer queries faster as a team.

Built on an enterprise-grade foundation

The Freshworks platform is hosted on AWS and follows robust standards and security frameworks to deliver a secure solution for your business.

Security you can trust

Interested in evaluating Freshdesk? Check out our 100% transparent pricing plans

Here's why our customers choose us