More reasons to choose Freshdesk
Self-service powered by AI
Offer instant resolutions to your customers with AI-powered chatbots and automatically suggest relevant solutions to both agents and customers.
Easier collaboration and teamwork
Make collaboration easier with features like Agent Collision Detection, Shared Ownership, In-app collaboration, etc., and solve customer queries faster as a team.
Built on an enterprise-grade foundation
The Freshworks platform is hosted on AWS and follows robust standards and security frameworks to deliver a secure solution for your business.