An omnichannel helpdesk that makes customer communication easy
Stay connected with your customers across channels using Freshdesk -
a one-stop, cloud-based solution.
Freshdesk streamlines conversations from multiple sources into one place to help ensure that agents don't have to juggle between different tools for different channels. No more missing out on conversations, no more duplication of effort, and no more delayed replies.
Convert support emails into trackable tickets that you can automatically route, manage, and resolve.
Publish a branded FAQ portal and set up a chatbot or website widget to provide a great self-service experience.
Launch telephony without investing in hardware, and provide more personalized assistance from within Freshdesk.
Target messages to visitors on your website or mobile app and suggest solutions proactively.
Respond to tweets, comments, posts, and messages from Freshdesk by integrating your Facebook page and Twitter handles.
Find the right plan for your team’s needs with zero hidden charges or under-the-belt add-ons.
For stellar performance
/agent/month billed yearly
Perfect for enterprises
/agent/month billed yearly
Sorry, our deep-dive didn’t help. Please try a different search term.