Respond faster with the Freshdesk bot
We’ve built a powerful bot that talks to you about important ticket updates in Freshdesk right inside Microsoft Teams. The Freshdesk bot keeps you notified about events such as customer replies, notes added, system updates and status changes. You can even reply to these tickets directly from Teams. Try the Freshdesk-Microsoft Teams integration today, so you never have to switch tools again to deliver speedy and efficient customer service!