Migrate risk-free to Freshdesk Omnichannel

Our dedicated solutions engineers and customer success managers ensure your transition to Freshdesk Omnichannel goes smoothly.

Partnering for success

Migrating to any new enterprise system presents big challenges, but Freshdesk is a battle-tested, flexible, and customizable platform. Our onboarding team works with you on a custom plan to drive predictable, on-time outcomes so you can scale, people, process, and technology as part of your new support program.

Partner with us for a custom-fit migration

Outlining the steps for a successful launch

Our solutions engineers understand your technical requirements, identify existing workflows, and develop custom integrations to tailor a system that meets all your needs while satisfying aggressive timelines.

Bring your data

One of the hardest things about migrating is making sure your access to legacy data remains intact and secure. Our solutions engineers have thousands of implementations under their belt, and they ensure fields are mapped and use world-class APIs and more than 640 app integrations to set up your Freshdesk.