Partnering for success

Migrating to any new enterprise system presents big challenges, but Freshdesk is a battle-tested, flexible, and customizable platform. Our onboarding team works with you on a custom plan to drive predictable, on-time outcomes so you can scale, people, process, and technology as part of your new support program.

Partner with us for a custom-fit migration

3000+ migrations
completed
30+ member
migration team
4 weeks
average migration time

Outlining the steps for a successful launch

Our solutions engineers understand your technical requirements, identify existing workflows, and develop custom integrations to tailor a system that meets all your needs while satisfying aggressive timelines. 

Bring your data

One of the hardest things about migrating is making sure your access to legacy data remains intact and secure. Our solutions engineers have thousands of implementations under their belt, and they ensure fields are mapped and use world-class APIs and more than 640 app integrations to set up your Freshdesk.

Launch with confidence

After extensive testing, your dedicated Customer Success Manager ensures your customer support moves ahead with confidence and momentum.

Get ready to go live with Freshdesk

3-4 weeks average launch timeline
Custom setup and integrations
100% managed migration
Workforce training
API integrations, 500+ marketplace apps
24x7 support

Here's why our customers choose us