Establish a local presence and win adoration and praise, even if you’re half a world away, with our Phone channel. By buying a local number, you not only help your user base build confidence in your brand as a brand that cares enough to establish a presence but you also empower your team to work anywhere, anytime. If you’d prefer to work with your existing numbers, our Phone channel lets you port them into the system as well.
No hardware installation costs. No setup charges. For as low as a $1/month, you can buy a local number in over 40 countries and get started in less time than it’ll take for your coffee to finish brewing. Our Phone channel also allows you the flexibility of displaying your number as outbound caller ID, masking it or hiding it entirely.
A local number is great when you’re doing all the calling but not so much when your users have to pay to call you. Buy a toll-free number, available in the US, UK and Canada, and have the calls be on you!
With our Phone channel, you can set up call flows to route callers, based on availability and, to the agents and groups most equipped to address the caller’s needs. This includes everything from setting up an auto receptionist to record voicemails outside business hours to providing callback options if call queues are full.
Train your agents to be more efficient and productive, and maintain support quality