Call Masking

Expand Phone to any Geography

What is call masking?

Acquire and utilize local phone numbers from within your helpdesk to connect with your customers around the globe. With just a click you can buy phone numbers from countries across the globe and use them to mask your local number. Setup toll-free helpline as well within freshdesk without using any third party service with standard rates charged for incoming, outgoing and forwarding calls from your helpdesk.


1. Mask your helpline number: Establish yourself as a local business by buying a local number for that location and using it to mask your helpline number

2. Reach customers easily: Customers can contact you easily as they are familiar with local numbers as well as use of toll-free numbers

3. Perform secure call masking: Secure call masking with phone number verification to prevent spamming

4. Route calls to the right agent: Automated distribution of incoming calls from purchased numbers to agents logged into the helpdesk depending on their availability

5. Buy numbers around the world: Purchase phone numbers for over 40 countries and use them to mask your existing helpline number

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