Freshdesk's built-in phone channel is a cloud telephony system that lets you set up a support hotline in multiple countries. You can get started by purchasing a phone number, starting at $1/month, and add more as your business grows. Pay only for the minutes spent on calls and everything else, including automatic call recording, IVR support and agent transfers come for free. And if you are on the move, we can forward calls to your mobile phone. Quite a lot of value for a dollar a month, don’t you think?