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Freshdesk's built-in phone channel is a cloud telephony system that lets you set up a support hotline in multiple countries. You can get started by purchasing a phone number, starting at $1/month, and add more as your business grows. Pay only for the minutes spent on calls and everything else, including automatic call recording, IVR support and agent transfers come for free. And if you are on the move, we can forward calls to your mobile phone. Quite a lot of value for a dollar a month, don’t you think?

Customer call your helpdesk in Local $3 / number / month Toll free $ 3 / number / month Local (Mobile) $ 3 / number / month
Incoming call rates (Local)
Take calls via Browser
$0.036
per min.
Take calls via Phone
Starts from $0.078
per min.
Phone numbers starting with
Missed Call
$0.0075
per min.
Voice mail
$0.036
per min.
Outgoing call rates (Local)
Call Customers
Starts from
per min.
Phone numbers starting with
Missed Call
$0.0025
per min.
 
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