Zendesk has created a legacy. But legacy software is bad for business.
It usually comes with slowing innovation, bloated pricing, and alien support. If you’re seeing any of these signs, you’re a victim of legacy customer service software:
- Your customers contact you multiple times across channels
- Your AI & bots are not really working
- Your agents are bogged down by routine work
- You’re paying more than you expected to
- The Zendesk team isn’t there for you when you need help
There is a better way. Download the guide to learn more.