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The Ultimate Resource for Managing Customer Service in the Holiday Season
Learn how to balance your hybrid store, provide high-quality digital experiences, manage holiday staffing, and reduce cart abandonment.
Customer service during the holiday rush — A complete guide
How to handle customer support with no support agents
How to align marketing activities with customer support this holiday season
How to make the most of your Black Friday sale
Can chat tools empower ecommerce to handle Cyber Monday better?
How to prepare your Freshdesk Support Portal for the holiday rush
5 tips to get your helpdesk ready for Thanksgiving weekend!
Empower your customer support team to stay on top of holiday delivery issues
Know more about how optimized support makes your team perform more efficiently during the yearly rush.
WATCH THE VIDEO
Delight your holiday shoppers with a seamless experience by picking the channels that can handle the holiday surge.
GET THE GUIDE
Get the perfect guide for fast-paced growth teams and customer service teams to manage hybrid stores.
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Our support desk and customer messaging software are ideal for teams facing the holiday rush.
“We began looking for a new tool in autumn and were keen to get one in place and optimised ahead of the Christmas peak period. Freshdesk ensured that the implementation process was as smooth as possible, and the team was up and running within 48 hours.””
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