Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
Learn how Freshdesk made a difference for the University of Sydney, and get to know their favourite features
Pick up support tips and tricks you can use on a daily basis to improve your customer service experience.
7 ways to communicate customer feedback
How to say no to customers in customer service
6 tips to write Good Support Emails
5 ingredients of exceptional support emails
7 deadly sins of customer support
Learn how to use Freshdesk features to improve your support efficiency and boost your team's productivity.
Freshdesk Demo: Understanding the basics of the helpdesk
Learn about the latest innovations and technologies in support and how we implement them at Freshdesk to help you deliver world-class customer support.
Provide faster customer support on Twitter with Freshdesk
Global Support: Multilingual
Win customer love on social media with Freshdesk
Shared Ownership Ticketing in Freshdesk
See how our 40,000 customers base uses Freshdesk to build a strong and meaningful relationship with their customers by providing memorable customer experiences.
Why BizTalk360 Loves Freshdesk
Freshdesk Customer Spotlight: Eurobase
Freshdesk customer spotlight: University of Sydney
Freshdesk Customer Spotlight: Booktopia
Freshdesk Customer Spotlight: Azimo
Freshdesk Customer Spotlight: QuizUp
Freshdesk Customer Spotlight: ParkCloud
Freshdesk Customer Spotlight: BookingLive
Freshdesk Customer Spotlight: Lesley University
Freshdesk Customer Spotlight: Honest Brew
Freshdesk Customer Spotlight: APSIS
Freshdesk Customer Spotlight: Ellis Brigham Mountain Sports
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